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FAQ

Faq

1. Why do you need my Bank Account info. Why Should I fill them?

This information will help you to perform Cash-Out operations, and helps our team to transfer your money straight into your bank account.
The Account & Bank info are optional fields.

2. How long does a deposit take before it reflects in my account?

Online deposits using ATM Cards are instant and immediate.

While for direct Bank Deposit or Transfers Under certain circumstances we may need to wait for funds to clear before we issue credits.
IT will take a maximum of 2 working days But in most cases you would be credited within Hours of making the deposit.

3. What is the minimum deposit I can make?

500 Naira or 10 Euros.

4. How can I withdraw my winnings?

Returns due on bets placed on your NaijaBet site account will be added to your current deposit balance immediately the bet has been settled. This balance will remain in your NaijaBet account unless you submit an on-line request for the outstanding balance to be sent back to your bank or credit card account. Details of the withdrawal option should be filled in using "Bank Transfer" option on the withdrawal page.

5. Must I log in before I use the NaijaBet website?

Yes, using Username & password chosen when you registered. If you don’t have username and Password, you must register with our website.

6. How old must I be to use this site?

To bet on this website you must be at least 18 years old.

7. Can I open more than one account?

NaijaBet allows you to open only one account per person. The use of identical e-mail addresses in various NaijaBet accounts is prohibited. Should clients open additional accounts either in their own name or in the name of another person, NaijaBet has authority to close those accounts, to cancel any transactions carried out or bets placed and call in any free money credited.

8. Can I cancel my bet?

No. Once it has been confirmed, you cannot cancel a bet. Please check your bet details carefully before submitting your bet to us.

9. What will I do if I forget my username & Password?

Go to login Page & click forgot my password! Then enter your Email Address to receive your login details.

10. If I have any problem using the site what do I do?

You can contact Customer Care on 0706 343 7475 or 0818 580 0374
or e-mail: [email protected] or BB Pin 7F3AC534

11. What is the difference between the local time and NaijaBet website time?

The NaijaBet website time is GMT; this means that the website time is 1hr behind local Nigerian time. You can change your Timezone settings by clicking on My Account => Profile Information => Time-zone settings => Edit. Select your new time-zone => West Central Africa and click save.

12. What is the security for my personal information that I submit to the website?

All the information you enter while filling any form on this site shall be kept strictly confidential.

NaijaBet will take all technologically and financially reasonable actions to protect the user information saved by NaijaBet.

13. Will my winnings be publicised?

No. If however we need to publicise any winnings we shall always seek your consent.

14. Can I place bets with this website if I don’t operate a bank account?

Yes. You must however have identification that will tally with the information you provide us to allow you cash your winning at the designated bank.

15. Can my friends Stake through me?

Yes. But you remain the only person recognised by us.
NaijaBet will not be liable for any abuse of the betting account through the use of the client’s username and password by third parties. We expressly state that the username and the password must be kept secret and confidential as all transactions via the account for which the username and password must be entered will be for the account of the client.

The username and password should never be disclosed to third parties. It is the client’s sole responsibility to keep his/her username and password secure. The client cannot make any claims whatsoever from a third party unlawfully placing bets by using his/her password and username.

16. Can I deposit money in my account via credit or debit card?

Yes. Using the Fidelity Paygate button on the deposit page.

17. Can I place bets during events?

Yes. Where the event is listed as a Live Event.

About us

The NaijaBet website, is a service offered by Kreativ Integrated Concepts & Management Limited In partnership with LiveBet International Limited to provide an exciting avenue for Nigerians and non-Nigerians alike in any part of Africa and indeed the entire world to take part in sports betting based on the weekly fixtures as published by the Football Association. Ekiti Office address: 21, Irona Atikankan Road, Ado-Ekiti.

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